5607 Franklin Rd

Murfreesboro, TN 37128

615-894-0990

After hours call center

Mon - Fri: 8AM - 5PM*

Closed on weekends/ Friday closing at noon

Privacy Policy

At Passage Primary Care, we are committed to protecting the privacy and confidentiality of our patients and website visitors. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website.

Information We Collect

When you visit our website, we may collect certain information including:

  • Name
  • Phone number
  • Email address
  • Appointment request details
  • Insurance information voluntarily submitted through forms
  • Website usage information such as IP address, browser type, and pages visited

We only collect information that is voluntarily provided by you or automatically collected through standard website analytics tools.

How We Use Your Information

The information collected may be used to:

  • Schedule appointments
  • Respond to inquiries
  • Provide patient support and communication
  • Improve our website and services
  • Maintain the security and functionality of our website
  • Comply with applicable legal and healthcare requirements

Protection of Your Information

We implement reasonable administrative, technical, and physical safeguards to help protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Please note that while we strive to use commercially acceptable means to protect your information, no method of electronic transmission or storage is completely secure.

No Sharing of Information with Third Parties

Passage Primary Care does not sell, rent, trade, or share your personal information with third-party companies, marketers, or outside organizations for advertising or promotional purposes.

Any information you provide through our website will remain confidential and will only be used for purposes directly related to your care, communication, or operation of our services, unless required by law.

HIPAA Compliance

As a healthcare provider, Passage Primary Care is committed to maintaining compliance with applicable healthcare privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA).

Please do not submit sensitive medical information through unsecured website forms unless specifically instructed to do so.

Cookies and Website Analytics

Our website may use cookies and standard analytics tools to help improve user experience and website performance. These tools may collect non-personally identifiable information about website usage.

You may disable cookies through your browser settings if you prefer.

Third-Party Links

Our website may contain links to external websites. Passage Primary Care is not responsible for the privacy practices or content of third-party websites.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting our office directly.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

Contact Information

If you have questions regarding this Privacy Policy or how your information is handled, please contact:

Passage Primary Care
Murfreesboro, TN
Phone: 615-894-0990

Website: passageprimarycare.com